Privacy Policy

1. Information We Collect

When you browse pukhrajgems.com we may collect basic technical information such as your IP address, browser type, device category and pages visited. This data is aggregated and used only to understand how visitors use the site and to improve our content and performance.

When you contact us through our enquiry form, email or telephone, we collect the details you choose to share — your name, company, email address, phone number and message. This information is used solely to respond to your enquiry.

2. How We Use Your Information

We use the information you provide to answer enquiries, share product catalogues and samples, prepare quotations, and manage our business relationship with you. If you are a prospective or existing trade partner, we may contact you about new collections or services relevant to your business.

We do not sell, rent or trade your personal information to any third party.

3. Cookies

This website may use cookies to remember your preferences and to understand how the site is used. Most browsers allow you to refuse cookies or to delete them at any time. Declining cookies will not prevent you from browsing the site, though some conveniences may be limited.

4. Third-Party Services

We may use third-party analytics providers to understand site traffic in aggregate. These providers process anonymised data under their own privacy policies. We do not share personally identifiable information with them.

5. Data Retention & Security

Enquiry records are retained only as long as needed to serve our business relationship, after which they are securely deleted. We apply reasonable administrative and technical safeguards to protect the information you entrust to us.

6. Your Rights & Contact

You may request a copy of the personal information we hold about you, or ask us to correct or delete it, at any time. To exercise these rights, or for any question about this policy, contact us at the details below.