Privacy Policy
Introduction
Pukhraj Gems Exports Pvt. Ltd respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, https://pukhrajgems.com, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Full Name
- Email Address
- Phone Number
- Company Name
- Billing and Shipping Address
- Payment Information
- Order Details
- Communication Preferences
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Respond to inquiries and customer support requests
- Provide quotations and manufacturing services
- Improve website performance and user experience
- Send order updates and service communications
- Conduct analytics and marketing activities
- Comply with legal obligations
3. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar technologies to:
- Remember user preferences
- Analyze website traffic
- Improve website functionality
- Measure marketing performance
You can control or disable cookies through your browser settings; however, some website features may not function properly.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information with:
- Shipping and logistics providers
- Payment processors
- Marketing and analytics service providers
- Government authorities when required by law
All third-party service providers are expected to maintain appropriate security measures.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. International Data Transfers
As we serve customers worldwide, your information may be transferred to and processed in countries outside your place of residence.
By using our services, you consent to such transfers where permitted by applicable law.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill business purposes
- Maintain records
- Resolve disputes
- Comply with legal and regulatory obligations
When no longer required, information is securely deleted or anonymized.
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Restrict or object to certain processing activities
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
9. Marketing Communications
We may send promotional emails, newsletters, and business updates.
You may unsubscribe from marketing communications at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
Transactional communications related to orders and services may still be sent.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact:
Pukhraj Gems Exports Pvt. Ltd.
Website: https://pukhrajgems.com
Email: [email protected]
Phone: +91 99280 79299
Address: G1-24 EPIP, Sitapura Industrial Area, Jaipur, Rajasthan 302022, India